Terms and Conditions

Last updated: 5/11/24

1. Introduction

Welcome to Tristan Jud Media. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our services and digital products. By accessing this website and engaging our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our website or services.

2. Services Offered

Upon subscribing to our services, you will receive a confirmation email (the “Welcome Email”).

This Welcome Email is an important communication, as it confirms the service you have selected along with any pre-start access requirements we require.

Please review the Welcome Email carefully, as any clarification or questions regarding the services must be requested at this time.

We encourage you to contact us immediately if you have any questions or concerns about the services outlined in the Welcome Email. This ensures we can address any matters promptly and provide the best possible experience.

  • Marketing Services: Tristan Jud Media provides digital marketing services, including but not limited to social media management, content creation, and marketing strategy development. All services are tailored to meet the specific needs of each client and are subject to the terms agreed upon in the service contract.

  • Coaching and Consultation: We offer personalised coaching and consultation services to help businesses grow and optimise their marketing strategies. These services are provided on a monthly subscription basis, with terms outlined in the respective service agreement.

3. License Usage for Digital Products

  • Grant of License: Upon purchasing a digital product from Tristan Jud Media, you are granted a personal, non-exclusive, non-transferable license to use the products for personal or internal business purposes only. This license does not allow for resale or redistribution of the products.

  • Restrictions: You may not copy, modify, distribute, sell, or lease any part of our digital products, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

4. Payment Terms

  • Invoicing: Payment for services is invoiced monthly, and payment terms are outlined in your service agreement. All payments must be made in accordance with the agreed terms to avoid service interruptions.

  • Methods: We accept various payment methods, including credit card and bank transfer. Details will be provided in your invoice.

5. Cancellations and Refunds

  • Cancellations: Clients may cancel services as per the terms outlined in their service agreement. Written notice of cancellation must be submitted to us via email no less than 30 days before the end of the current billing cycle.Notice periods and any applicable fees will be specified in the agreement.

  • Refunds for Services: Refunds for services are generally not provided for services already rendered, unless otherwise specified in your service agreement.

  • Digital Products: Due to the nature of digital products, all sales are final, and no refunds will be issued once the product has been delivered.

6. Service Changes

  • Modifications: Tristan Jud Media reserves the right to modify or discontinue any service at any time. Clients will be notified of any significant changes that may affect their service.

  • Upgrades: Clients can request service upgrades, subject to availability and revised terms.

7. Liability

  • Limitation of Liability: Tristan Jud Media will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or digital products. Our total liability is limited to the amount paid for the services or products.

  • Indemnification: Clients agree to indemnify and hold Tristan Jud Media harmless from any claims arising from their use of our services or products.

8. Confidentiality

  • Confidential Information: Both parties agree to keep all confidential information disclosed during the course of service provision confidential and not to use it for any purpose other than the fulfillment of the services.

  • Data Protection: Tristan Jud Media will handle all client data in accordance with applicable data protection laws.

9. Intellectual Property

  • Ownership: All content, services, and digital products provided by Tristan Jud Media are the intellectual property of Tristan Jud Media and are protected by international copyright laws. Unauthorized use of these materials may violate copyright, trademark, and other laws.

  • Protection: We actively protect our intellectual property and will take legal action against any infringement. You agree not to engage in any activity that infringes upon our intellectual property rights.

10. General Terms

  • Amendments: Tristan Jud Media reserves the right to revise these terms at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Continued use of our services following any changes constitutes acceptance of the new terms.

  • Governing Law: These terms are governed by and construed in accordance with the laws of Western Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

  • Contact Information: If you have any questions or concerns about these terms, please contact us at media@tristanjud.com